We allow up to 2 WEEKS for Returns and Exchanges on Full Priced Items ONLY.
- Items MUST be in original condition. Unwashed and Unworn. In the original packaging with tags
- All shipping costs are paid by the customer, unless the item has a manufacturing defect or there was an error made by our store.
- The return address for the package:
- BABY STEPS
ATTN: RETURNS DEPARTMENT
- 45 SPRUCE AVENUE
- RIDGEFIELD PARK, NJ 07660
- Once we receive the return, we will send the exchange or issue a refund.
- ALL Sale Items are FINAL SALE
- Gifts are FINAL SALE
- Applique Orders are FINAL SALE
- Gift Sets are FINAL SALE
- No Exceptions can be made.
- DISCOUNT CODES cannot be combined with any other offers or promotions and can ONLY be used on new purchases.
- No price adjustments can be made on previous orders.
Damaged and/or Defective Merchandise Procedures:
First of all, please accept our apology. If you receive an item that is damaged or defective, you must notify us within 7 days of receipt or your return/exchange will not be accepted. Please note: shipping charges are non-refundable. However, if we can replace your item with the exact one we originally sent out, then the shipping fees are on us.
Email us at: email@example.com